We accept cancellations before shipping and when your order is cancelled, you can receive a full refund. When the order has been shipped will not be able to cancel the order, You can refer to the return process after receiving the item,please understand, thank you.
You are allowed to return the goods within 30 days of receipt (Please contact us at support@tactichelmet.com before returning your product).
For your return to be successful your goods must be intact and in the same condition as when you received them,you can always contact us by email when you have any questions.
Buyer Pay Return Cost:
We have many overseas warehouses and need to select the nearest return address for you based on your location. So when you return an item first contact customer service by email to get the return address.
Once your return has been received and inspected, we will send you an email to notify you that we have received your return. We will also notify you if your refund has been approved or denied. If you are approved, then your refund will be processed and automatically charged to your credit card or original payment method within 3-7 days.
If you have any further questions, please contact us support@tactichelmet.com.